Refund Policy

All complaints and requests for refunds must be made by email to lpcreationsdesigns@gmail.com

Refund requests must be made within 14 days of receiving your item. Custom products can not be returned for simple change of mind. Custom products that have been agreed to be returned to Layla and Phillip Baby Boutique will be at customers cost.

If a refund is granted it can only be made to its original payment source. 

Email photos (including packaging)  / order number to lpcreationsdesigns@gmail.com within 24hours of receiving the product(s).

we do not accept returns/exchanges or refunds for change of mind on any custom product